Privacy Policy

This website is operated by S&D Glazing Ltd, trading as Lifetime Glazing, registered in England and Wales under company number 11458022. Our registered address is Units 12-14 Peacock Industrial Estate, 20-22 White Hart Lane, London, N17 8DT.

We are the data controller for personal information collected through this website. If you have any questions about this policy or how we handle your information, contact us at info@lifetimeglazing.com or on 020 8808 1221.

When you complete a form on this site - a quote request, brochure request, contact enquiry or newsletter sign-up - we collect:

• Your name
• Your email address
• Your phone number
• Your postcode
• Any message or project details you choose to give us
• The products or brochures you have told us you are interested in
• Whether you are enquiring about supply only, or supply and fit
• The page you submitted the form from

When you submit a form we also automatically record your IP address and browser information. We use this to limit repeated submissions and protect the site from automated abuse.

Essential storage. We store your cookie preference in your browser so we do not ask you again. If you begin a quote in one place and finish it on another page, we briefly store the details you entered so the form can be pre-filled. These are necessary for the site to work and are not used for marketing.

Marketing cookies. If you select "Accept all" on our cookie banner, we load the Meta (Facebook) Pixel. This sets cookies in your browser and tells Meta which pages you viewed on our site and which forms you submitted. We use this to measure how our advertising performs and to reach people with similar interests.

If you select "Decline", or close the banner, the Meta Pixel is not loaded and no information about your visit is sent to Meta.

You can change your choice at any time by clearing this site's data in your browser settings, which will make the banner appear again.

We use a small number of trusted providers to run our business. They process your information on our instructions and are not permitted to use it for their own purposes.

• HighLevel (LeadConnector) - our customer relationship system, where we manage enquiries and follow-ups
• Supabase - secure database hosting for form submissions
• Lovable - website hosting
• Meta Platforms - advertising measurement, only if you have accepted marketing cookies
• Google - we display our Google reviews on this site

We do not sell your personal information to anyone.

Some of these providers are based outside the United Kingdom. Where your information is transferred internationally, we rely on UK adequacy regulations or standard contractual clauses to keep it protected to UK standards.

Under UK data protection law you have the right to:

• Ask for a copy of the personal information we hold about you
• Ask us to correct information that is wrong or incomplete
• Ask us to delete your information
• Ask us to restrict how we use your information
• Object to us using your information for our legitimate interests
• Ask us to transfer your information to another provider
• Withdraw your consent to marketing at any time

To exercise any of these rights, email info@lifetimeglazing.com or call 020 8808 1221. We will respond within one month.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk, or on 0303 123 1113.